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Showing posts from March 7, 2010

Cell Phone Debacle

A quick trip into Carmel turned into a 3 hour ordeal...boooo!

Last night I plugged my phone into the computer, and the charging symbol did not come up. After playing with the cord a bit, it did and the phone fully charged. This morning, not so much. I could get the charging symbol to come up, but as soon as I let go it went away. Okay, no worries this is why I have insurance on my phone.

Store 1:I go to my usual Sprint Corporate Store. I show it to the guy at the counter. He looks at it, tells me it is totally fixable. However, they no longer do repairs so I will need to go this store in Castleton.

Store 2: I drive up to the other store. They are busy, but they are the only repair store on the northside, so it is expected. An hour later they call me to the back counter.

Employee/manager: Jennifer I'm sorry but your phone is not fixable. We see that you have insurance, so we have put in an order to have it replaced. It should arrive in 1-2 business days.

Me: Um, why can't you just …